vacancy details

Luggage Porter

Company:
Radisson Edwardian

Location:
Mayfair, London

Benefits:
Competitive+ Pension Contribution+ Room discounts+ Discounts on food and beverage

Start:
Immediate

Duration:
Permanent

Description

We are looking for a Luggage Porter to join our front of house team at our May Fair Hotel in Central London.

Areas of responsibility:
  • Assists guests throughout their stay
  • Assists guests with luggage as needed
  • Promotes the hotel and area services and attractions
  • Responds to customer inquiries for information
  • Assists guests get in and out of vehicles
  • Arranges for local ground transportation
  • Delivers phone messages, mail or packages, faxes, flowers, etc. to guest rooms
  • Pages customers in lobby or other areas of hotel as needed
  • Maintains the upkeep and appearance of the hotel lobby and entrance

Requirements

  • Skilled in the use of techniques and strategies required to deliver training material in group and one-on-one settings.
  • Demonstrate understanding of the technical service skills for assigned area (i.e. Fidelio, IT Skills)
  • Know the available products and services and suggest
  • alternatives.
  • Demonstrate ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels


APPLICATIONS CLOSED
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